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California nursing home abuse assistance

Nursing home abuse involving California nursing homes should be reported.  Below are the names of state officials to whom you may report nursing home abuse or neglect.

State Long Term Care Ombudsman
Joe Rodrigues
State LTC Ombudsman
CA Department on Aging
1300 National Drive, Suite 200
Sacramento, CA 95834-1992
CRISIS#: (800)231-4024
website:http://www.aging.ca.gov/programs/ombudsman.asp
 
Office on Aging
California Department of Aging
1300 National Drive, Suite 200
Sacramento, CA 95834-1992
Work: (916)419-7500
Fax: (916)928-2267
 
Licensure and Certifications
California Department of Health Services
Licensing & Certification
P.O. Box 997377, MS3000
Sacramento, CA 95899-7377
Work: (916)522-8700
 

Contact District Offices for nursing home related questions:  www.cdph.ca.gov/certic/facilities/Pages/LCDistrictOffices.aspx
 

Medicaid Fraud Unit Control
Collin Wong
Director, Bureau of Medi-Cal Fraud
Medicaid Fraud Control Unit of California
Office of the Attorney General
1425 River Park Drive
Suite 300
Sacramento, CA 95815
Work: (916)274-2994
Fax: (916)263-0864
 
Board of Examiners for Nursing Home Administrator
Georgia Rivers
NHA Program
P.O. Box 942732
Sacramento, CA 94234-7320
Work: (916)552-8780

 
Medicaid Agency
Stan Rosenstein
Deputy Director
CA Dept of Health Services
Medical Care Services
1501 Capitol Avenue, Bldg. 171
Room 6086
Sacramento, CA 95814
Work: (916)440-7800

 
Quality Improvement Organization
Jo Ellen Ross
President/CEO
LUMETRA
1 Sansome Street
Suite 600
San Francisco, CA 94104
Work: (415)677-2000
Fax: (415)677-2195
website:http://www.cmri-c
a.org

 
Protection and Advocacy System
Catherine Blakemore
Executive Director
Protection & Advocacy
100 Howe Avenue
Suite 185N
Sacramento, CA 95825
Work: (916)488-9955
website:http://www.pai-ca.org
 
Adult Protective Service Agency
Vickey Walker
Manager
CA Dept. of Social Services
Adult Programs Branch
8745 Folsom Blvd., #230
Sacramento, CA 95826
Work: (916)229-0323
 
Citizen Advocacy Group
Carole Herman
Founder/President
Foundation Aiding the Elderly
P.O. Box 254849
Sacramento, CA 95865-4849
Work: (916)481-8558
website:http://www.4fate.org
 
Patricia McGinnis
Executive Director
CA Advocates for Nursing Home Reform
650 Harrison Street
2nd Floor
San Francisco, CA 94107-1311
Work: (415)974-5171
website:http://www.canhr.org
 
Local and Regional Ombudsmen
Lee Agnello
Coordinator
WISE Senior Services, Region V
Long Term Care Ombudsman Prog.
5510 Clark Avenue
Suite 213
Lakewood, CA 90712
Work: (562)925-7104
Area Served: Los Angeles county and city
 
Kathy Badrak
Coordinator
LTCO Program of Santa Barbara County
5638 Hollister
Suite 130
Goleta, CA 93117
Work: (805)967-0499
Area Served: Santa Barbara county
 
Lee Barfield
Coordinator
WISE Senior Services, Region IV
Long Term Care Ombudsman Prog.
735 West Duarte
Suite 401
Arcadia, CA 91007
Work: (626)294-9123
Area Served: Los Angeles county and city
 
David Beveridge
Coordinator
Passages, Adult Resource Center
Long Term Care Ombudsman Prog.
2491 Carmichael Drive
Suite 400
Chico, CA 95928
Work: (530)898-5923
website:http://www.csuchico.edu/mssp/ombud.html
Area Served: Butte, Colusa, Glenn, Plumas, and Tehama counties
 
Marilyn Blackwood
Co Coordinator
COAOC, Ombudsman Program
1971 East 4th. Street
Suite 200
Santa Ana, CA 92705
Work: (714)479-0107
 
Debra Brown
Coordinator
El Dorado County
Long Term Care Ombudsman Prog.
937 Spring Street
Placerville, CA 95667
Work: (530)621-6157
Area Served: El Dorado county
 
Carmen Chacon
Coordinator
WISE Senior Services, Region IX
Long Term Care Ombudsman Prog.
2740 W. Magnolia Blvd.
Suite 105
Burbank, CA 91505
Work: (818)563-1957
Area Served: Los Angeles City and County - PSA 19 and PSA 25
 
Sharon Cordice
Coordinator
Long-Term Care Ombudsman Program
9335 Hazard Way
Suite 100
San Diego, CA 92123
Work: (858)560-2507
Area Served: San Diego county
 
Kim Daughton
Coordinator
Long Term Care Ombudsman Program
C/O Wise Senior Services
1527 4th Street, Suite 250
P.O. Box 769
Santa Monica, CA 90401
Work: (310)393-3618
Area Served: LA county
 
Donna Di Minico
Coordinator
Long Term Care Ombudsman Program (PSA 10)
2625 Zanker Road
Suite 200
San Jose, CA 95134-2107
Work: (408)944-0567
Area Served: Santa Clara county
 
Donna DiMinico
Coordinator
Long Term Care Ombudsman Program (PSA 10)
2625 Zanker Road
Suite 200
San Jose, CA 95134-2107
Work: (408)944-0567
Area Served: Santa Clara County
 
Pat Fantazia
Coordinator
Ombudsman Program
400 12th Street
Suite 4
Modesto, CA 95354
Work: (209)529-3784
Area Served: Stanislaus county
 
Karla Flores
Coordinator
Imperial County Long Term Care Ombudsman Pro
Long Term Care Ombudsman Prog.
1331 South Clark Road
Building 11
El Centro, CA 92243
Work: (760)336-3996
Area Served: Imperial County
 
Beatrice Garcia
Coordinator
c/o WISE Senior Services, Region VII
Long Term Care Ombudsman Prog.
44815 Fig Avenue
Suite A-2
Lancaster, CA 93534
Work: (661)945-5563
Area Served: Los Angeles county and city
 
Jill Hernandez
Coordinator
Ombudsman Program
P.O. Box 201056
Stockton, CA 95297-0106
Work: (209)468-3785
Area Served: San Joaquin county
 
Zelma Howard
Coordinator
c/o Kings County Comm. on Aging Council
Long Term Care Ombudsman Prog.
1197 South Drive
Hanford, CA 93230
Work: (559)583-0333
Area Served: Kings and Tulare counties
 
Tippy Irwin
Coordinator
Ombudsman Services of San Mateo, Inc.
Long Term Care Ombudsman Prog.
1700 South Amphlett Blvd.
Suite 220
San Mateo, CA 94402
Work: (650)349-7008
Area Served: San Mateo county
 
Penny Lehman
Coordinator
c/o WISE Senior Services Region III
Long Term Care Ombudsman Prog.
7101 Baird Avenue
Suite 106
Reseda, CA 91335
Work: (818)881-6460
Area Served: Los Angeles county and city
 
Susan Ziblatt
Coordinator
Senior Advocacy Services
3262 Airway Drive
Suite C
Santa Rosa, CA 95403-2004
Work: (707)526-4108
Area Served: Sonoma county
 
Brandi Yancy
Executive Director
Northern California Ombudsman Program
Long-Term Care Ombudsman Program
1647 Hartnell Avenue
Suite 6
Redding, CA 96002-2268
Work: (530)223-6191
Area Served: Lassen, Modoc, Shasta, Siskiyou and Trininty counties
 
Rochelle Woolery
Coordinator
Council on Aging - Orange County
Long Term Care Ombudsman Prog.
1971 E. Fourth Street
Suite 200
Santa Ana, CA 92705-3917
Work: (714)479-0107
website:http://www.coaoc.org
Area Served: Orange county
 
Jackie Woods
Coordinator
Monterey County Ombudsman, Inc.
Long Term Care Ombudsman Prog.
2200 Garden Road
Monterey, CA 93940
Work: (831)333-1300
Area Served: Monterey county
 
Kathryn Williams
Coordinator
Ombudsman/Advocacy Services
611 West Line Street
PO Box 518
Bishop, CA 93515
Work: (760)872-4128
Area Served: Inyo and Mono counties
 
Joseph Vargas
Coordinator
c/o WISE Senior Services, Region VIII
Long Term Care Ombudsman Prog.
8515 E. Florence Avenue
Suite 103
Downey, CA 90240
Work: (562)869-6500
Area Served: Los Angeles county and city
 
Denise Underwood
Coordinator
LTC Ombudsman Program
2060 University Ave
Suite 212
Riverside, CA 92517-5376
Work: (909)686-4402
Area Served: Riverside county
 
Amelia Tovar
Coordinator
c/o WISE Senior Services, Region II
Long Term Care Ombudsman Prog.
255 South Hill Street,
Room 408
Los Angeles,, CA 90012
Work: (213)617-8957
website:http://www.la4seniors.com/ombudsman.htm
Area Served: Los Angeles county and city
 
Nona Tolentino
Coordinator
c/o Greater Bakersfield Legal Assistance, Inc
Long Term Care Ombudsman Prog.
615 California Avenue
Bakersfield, CA 93304
Work: (661)323-7884
Area Served: Kern county
 
Gerald Tietz
Coordinator
WISE Senior Services Region VI
Long Term Care Ombudsman Prog.
San Dimas Senior Citizens Comm. Ctr.
201 E. Bonita Avenue
San Dimas, CA 91773
Work: (909)394-0416
Area Served: Los Angeles county and city
 
Sylvia Taylor
Coordinator
LTC Omb. Services of Ventura County, Inc.
2021 Sperry Avenue
#35
Ventura, CA 93003
Work: (805)656-1986
Area Served: Ventura county
 
Karen Stenson
Director Coordinator
Long Term Care Ombudsman Services
3232 Higuera Street
Suite 101B
San Luis Obispo, CA 93401
Work: (805)785-0132
Area Served: San Luis Obispo county
 
Judy Scull
Coordinator
Ombudsman Program
Long Term Care Ombudsman Prog.
686 E. Mill Street
San Bernardino, CA 92415-0009
Work: (909)891-3928
Area Served: San Bernardino county
 
Cynthia Ross
Coordinator
Humboldt Senior Resources Center (PSA 1)
Long Term Care Ombudsman Prog.
1910 California Street
Eureka, CA 95501
Work: (707)443-9747
Area Served: Humboldt and Del Norte counties
 
Linda Robinson
Coordinator
Ombudsman/Advocate, Inc.
Long Term Care Ombudsman Prog.
525 Laurel Street
Suite 140
Santa Cruz, CA 95060
Work: (831)429-1913
Area Served: Santa Cruz and San Benito counties
 
Joan Ring-Dumas
Volunteer Coordinator
San Bernardino Adult Services
Ombudsman Program
686 E. Mill Street
San Bernardino, CA 92415
Work: (909)891-3911
 
Luis Ramirez
Coordinator
Wise Senior Services, Region XI
2740 W. Magnolia Blvd.
Suite 105
Burbank, CA 91505
Work: (818)563-9401
Area Served: Los Angeles County - PSA 25
 
Michelle Quiroga
WISE Senior Services, Region 10
LTC Ombudsman Program
P.O. Box 769
Santa Monica, CA 90406
Work: (310)393-2405
Area Served: Los Angeles county and city
 
Cathie Peacock
Coordinator
Mother Lode Ombudsman Program
Long Term Care Ombudsman Prog.
14855 Mono Way
Suite 105
Sonora, CA 95370
Work: (209)532-7632
Area Served: Alpine, Amador, Calaveras, Mariposa and Tuolumne counties
 
Joan Parks
Coordinator
Ombudsman Services of North California
3960 Industrial Boulevard
Suite 300 B
West Sacramento, CA 95691
Work: (916)376-8910
Area Served: Nevada, Placer, Sacramento, Sierra, Solano, Sutter, Yolo and Yuba counties
 
Vance Olstad
Coordinator
Nursing Home Ombudsman Program
c/o People for People, Inc.
499 Leslie Street
Ukiah, CA 95482
Work: (707)468-5882
Area Served: Lake and Mendocino counties
 
Necia Neisz
Coordinator
Merced Cty Ombudsman Program
851 W. 23rd Street
Merced, CA 95340
Work: (209)385-7402
Area Served: Merced county
 
Benson Nadell
Coordinator
CA Ombudsman Association
Long Term Care Ombudsman Prog.
6221 Geary Boulevard
3rd Fl.
San Francisco, CA 94121
Work: (415)751-9788
Area Served: San Francisco county
 
Elizabeth Morehead
Coordinator
Mother Lode Ombudsman Program
Long Term Care Ombudsman Prog.
14855 Mono Way
Suite 105
Sonora, CA 95370
Work: (209)532-7632
Area Served: Alpine, Amador, Calaveras, Mariposa and Tuolumne counties
 
Sheila McGorty
Coordinator
County of Marin Ombudsman Program
10 North San Pedro Street
Suite 1024
San Rafael, CA 94903
Work: (415)499-7446
Area Served: Marin county
 
Elizabeth Mautner~
Ombudsman Program
1443 Main Street
Building D, # 125
Napa, CA 94559
Work: (707)255-4236
Area Served: Napa county
 
Etta Maitland
Coordinator
Ombudsman Services of Contra Costa, Inc.
1601 Sutter Street
Suite A
Concord, CA 94520
Work: (925)685-2070
Area Served: Contra Costa county
 
Patricia Lorne
Coordinator
WISE Senior Services Region 1
Long Term Care Ombudsman Prog.
1527 Fourth Street
Suite 250
Santa Monica, CA 90401
Work: (310)899-1483
Area Served: Los Angeles county and city
 
Lawland Long
Coordinator
Ombudsman, Inc.
Long Term Care Ombudsman Prog.
7901 Oakport
Suite 3200
Oakland, CA 94621-2022
Work: (510)638-6878
website:http://www.acombu
ds.org

Area Served: Alameda county