State Long Term Care Ombudsman
Sally Petrone
State LTC Ombudsman
Illinois Department on Aging
421 East Capitol Avenue
Suite 100
Springfield, IL 62701-1789
Work: (217)785-3143
Fax: (217)524-9644
website:http://www.state.
il.us/agingOffice on Aging
Charles Johnson
Director
IL Department on Aging - V
421 East Capitol Avenue
Suite 100
Springfield, IL 62701-1789
Work: (217)785-2870
Fax: (217)785-4477
Licensure and Certifications
Enrique Unanue
Deputy Director
Illinois Department of Public Health
Office Health Care Regulation
525 West Jefferson, 5th Floor
Springfield, IL 62761
Work: (217)782-2913
Fax: (217)524-6292
Medicaid Fraud Unit Control
Gordon Fidler
Master Sergeant, Cooridnator
Medicaid Fraud Control Unit of Illinois
Illinois Dept. of State Police
400 Iles Park Place
Suite 302
Springfield, IL 62718
Work: (217)785-3322
Fax: (217)524-6405
Board of Examiners for Nursing Home Administrator
Kittie West
NHA Licensing & Disc. Board
IL Dept. of Prof. Regulation
320 W. Washington Street
3rd Floor
Springfield, IL 62786
Work: (217)782-7524
Fax: (217)782-7645
Medicaid Agency
Barry Maram
Medicaid Director
IL Dept. of Publid Aid
201 South Grand Avenue, East
3rd Floor
Springfield, IL 62763-0001
Work: (212)782-1200
Fax: (217)524-7979
Quality Improvement Organization
Beth Hackman
Executive Vice President
Illinois Foundation for Quality Health Care
2625 Butterfield Road
Suite 104 S
Oakbrook, IL 60523
Work: (630)571-5540
Fax: (630)571-5611
Protection and Advocacy System
Zena Naiditch
Executive Director
Equip for Equality, Inc.
11 East Adams
Suite 1200
Chicago, IL 60603
Work: (312)341-0022
Fax: (312)341-0295
Adult Protective Service Agency
Lois Moorman
Manager
IL Department on Aging
Bureau of Elder Rights
421 East Capitol Avenue
Suite 100
Springfield, IL 62701-1789
Work: (217)785-9018
Fax: (217)524-9644
Citizen Advocacy Group
Violette King
Nursing Home Monitors
6111 Vollmer Lane
Godfrey, IL 62035
Work: (618)466-3410
Fax: (618)466-3410
website:http://www.nursin
ghomemonitors.org
Wendy Meltzer
Illinois Citizens For Better Care
220 South State Street
Suite 1928
Chicago, IL 60604
Work: (312)663-5120
Fax: (312)427-0181
Margaret Niederer
Director of Special Projects
Tender Loving Care in Long Term Care
620 North Walnut St.
Springfield, IL 62702
Work: (217)523-8488
Fax: (217)523-8493
11 Local and Regional Ombudsmen
Laura Bass
Regional Ombudsman
Chicago Department on Aging (PSA 12)
Long Term Care Ombudsman Prog.
30 North LaSalle
Suite 2320
Chicago, IL 60602-2586
Work: (312)744-5957
Fax: (312)744-0680
Area Served: City of Chicago
Brigit Dyer-Reynolds
Regional Ombudsman
ICARE - Long-Term Care Ombudsman
Long Term Care Ombudsman Program
620 North Walnut Street
Springfield, IL 62702
Work: (217)523-8419
Fax: (217)523-8493
website:http://www.icare.
ws
Area Served: Cass, Christian, Greene, Jersey, Logan, Macoupin,
Mason, Menard, Montgomery, Morgan, Sangamon, Scott
Judy Ellet
Regional Ombudsman
Shawnee Alliance For Seniors
Long Term Care Ombudsman Prog.
6355 Brandhorst Drive
Carterville, IL 62918-9802
Work: (618)985-8322
Fax: (618)985-8048
Area Served: Alexander, Franklin, Gallatin, Hardin, Jackson,
Johnson, Massac, Perry, Pope, Pulaski, Saline, Union and
Williamson counties
JereSue Wernsing
Regional Ombudsman
Senior Protective Services
Long Term Care Ombudsman Prog.
209 South Merchant
Effingham, IL 62401
Work: (618)242-3556
Fax: (217)347-5590
Area Served: Clay, Effingham, Fayette, Jefferson, Marion
counties
Cathy Weightman-Moore
Regional Ombudsman
Catholic Charities/Diocese of Rockford -PSA 1
Long Term Care Ombudsman Prog.
850 N. Church Street
Rockford, IL 61103-6192
Work: (815)966-5300
Fax: (815)962-9036
Area Served: Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle,
Stephenson, Whiteside, Winnebago
Tami Lynn Wacker
Corporate Board Member
ECIAAA Long Term Care Ombudsman Program (PSA
1003 Maple Hill Road
Bloomington, IL 61704
Work: (309)829-2065
Fax: (309)829-6021
Area Served: Champaign, Clark, Coles, Cumberland, Dewitt,
Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean,
Moultrie, Piatt, Shelby, Vermillioin counties
Donna VanMiddendorp
Regional Ombudsman
Senior Services Associates, Inc. (PSA 02)
Long Term Care Ombudsman Prog.
101 South Grove
Elgin, IL 60120-6477
Work: (847)741-0404
Fax: (847)741-2163
Area Served: Kane, Kendall, McHenry
Natasha Thayer
Regional Ombudsman
DuPage Cnty Dept of Human Resources (PSA 2)
Long Term Care Ombudsman Prog.
421 North County Farm Road
Wheaton, IL 60187
Work: (630)407-6500
Fax: (630)407-6501
Area Served: DuPage county
Karen Stevens
Regional Ombudsman
SWAN (PSA 10)
Long Term Care Ombudsman Prog.
PO Box 176
Olney, IL 62450
Work: (618)392-3556
Fax: (618)392-5514
Area Served: Crawford, Edwards, Hamilton, Jasper, Lawrence,
Richland, Wabash, Wayne, White counties
Muriel Shackelford
Regional Ombudsman
Land of Lincoln Legal Assistance Found (PSA 8
Long Term Care Ombudsman Prog.
327 Missouri Ave, Suite 300
East St. Louis, IL 62201
Work: (618)271-9140
Fax: (618)874-6914
Area Served: Bond, Clinton, Madison, Monroe, Randolph, St.
Clair, Washington
Donna Schutte
Regional Ombudsman
W. Central IL Case Coordination Unit (PSA 6)
Long Term Care Ombudsman Prog.
639 York Street
Quincy, IL 62301
Work: (217)222-1189
Fax: (217)222-1220
Area Served: Adams, Brown, Calhoun, Hancock, Pike, Schuyler
Robyn O'Neill
Regional Ombudsman
Legal Assistance Foundation/Chicago (PSA 13)
Long Term Care Ombudsman Prog.
828 Davis Street, Suite 201
Evanston, IL 60201
Work: (847)475-3703
Fax: (847)475-3033
Area Served: Suburban Cook County except City of Evanston
Stasia Miller
Regional Ombudsman
Senior Strength Long Term Care Ombudsman Prog
Center for Prevention of Abuse
720 Joan Court
Peoria, IL 61614
Work: (309)637-3905
Fax: (309)637-3907
Area Served: Fulton, Marshall, Peoria, Stark, Tazewell, Woodford
Kathy Kopsack
Regional Ombudsman
Alternatives For The Older Adult, Inc (PSA 3)
Long Term Care Ombudsman Prog.
1518 5th Avenue
Suite 100
Moline, IL 61265
Work: (309)277-0167
Fax: (309)277-0163
Area Served: Bureau, Henderson, Henry, Knox, LaSalle, McDonough,
Mercer, Putnam, Rock Island, Warren
Suzanne Hunter
Regional Ombudsman
Senior Services Center of Will County (PSA 2)
Long Term Care Ombudsman Prog.
251 North Center
Joliet, IL 60435-7144
Work: (815)723-9713
Fax: (815)740-4218
Area Served: Grundy, Kankakee, Will counties
Esther Hays Wander
Regional Ombudsman
Shawnee Alliance for Seniors (PSA 11)
Long Term Care Ombudsman Prog.
6325 Brandhorst Drive
Carterville, IL 62918-9802
Work: (618)985-8322
Fax: (618)985-8048
Area Served: Alexander, Franklin, Gallatin, Hardin, Jadkson,
Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, Williamson
Karen Hansen
Regional Ombudsman
Catholic Charities Archdiocese of Chicago (PS
Long Term Care Ombudsman Prog.
116 N. Lincoln Road
Round Lake, IL 60073
Work: (847)546-5733
Fax: (847)546-7114
Area Served: Lake
11 Local and Regional Ombudsmen
Nancy Flowers
Regional Ombudsman
Evanston Commission on Aging (PSA 13)
Long Term Care Ombudsman Prog.
2100 Ridge Avenue
Evanston, IL 60204
Work: (847)866-2963
Fax: (847)448-8133
Area Served: City of Evanston
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