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Iowa nursing home abuse assistance

Nursing home abuse involving Iowa nursing homes should be reported.  Below are the names of state officials to whom you may report nursing home abuse or neglect.


State Long Term Care Ombudsman
Jeanne Yordi
State LTC Ombudsman
Iowa Department of Elder Affairs
Clemens Building
200 10th Street, 3rd Floor
Des Moines, IA 50309-3609
Work: (515)242-3327
Fax: (515)242-3300

Medicaid Agency
Kevin Concannon
IA Dept of Human Services
Division of Medical Services
Hoover State Office Building
5th Floor
Des Moines, IA 50319-0114
Work: (515)281-8794
Fax: (515)281-4597

Office on Aging
Mark Haverland
IA Dept of Elder Affairs - VII
Clemens Building, 3rd Floor
200 Tenth Street
Des Moines, IA 50309-3609
Work: (515)242-3333
Fax: (515)242-3300

Quality Improvement Organization
Fred Ferree
Executive Vice President
Iowa Foundation For Medical Care
6000 Western Parkway
Suite 350 E
West Des Moines, IA 50266-7771
Work: (515)223-2900
Fax: (515)222-2407

Licensure and Certifications
Marvin Tooman
Iowa Department of Inspection & Appeals
Health Facilities Division
3rd Floor
Lucas State Office Building
Des Moines, IA 50319-0083
Work: (515)281-4233
Fax: (515)242-5022

Protection and Advocacy System
Sylvia Piper
Executive Director
Iowa Protection and Advocacy Services, Inc.
3015 Merle Hay Road
Suite 6
Des Moines, IA 50310
Work: (515)278-2502
Fax: (515)278-0539

Medicaid Fraud Unit Control
Bob Galbraith
Medicaid Fraud Control Unit of Iowa
Dept. of Inspections and Appeals
Lucas State Office Building
Des Moines, IA 50319
Work: (515)281-6377
Fax: (515)281-4477

Adult Protective Service Agency
Sandi Koll
Program Manager for Adult Services
Division of Adult Children & Family Svcs
Dept. of Human Services
1305 E. Walnut
5th Floor, ACFS
Des Moines, IA 50319
Work: (515)242-6021
Fax: (515)242-6884

Board of Examiners for Nursing Home Administrator
Sharon Dozier
ST BD Exam. For Nrsg Home Admin.
State Dept of Public Health
Lucas State Office Building
E. 12th & Grand
Des Moines, IA 50319-0075
Work: (515)281-4401
Fax: (515)281-3121