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new Mexico nursing home abuse assistance

Nursing home abuse involving New Mexico nursing homes should be reported.  Below are the names of state officials to whom you may report nursing home abuse or neglect.

State Long Term Care Ombudsman

State LTC Ombudsman
New Mexico Aging & LTC Services Dept.
2550 Cerrillos Road
Sante Fe, NM 87505
Work: (505)476-4799

Toll Free: (866) 451-2901
website: nmaging.state.nm.us/Long_Term_Ombudsman.aspx

 

Office on Aging
Debbie Armstrong
Cabinet Secretary
New Mexico Aging & LTC Services Dept.
Toney Anaya Building
2550 Cerrillos Road
Sante Fe, NM 87505
Work: (505)476-4799
Fax: (505)827-7649
 
Licensure and Certifications
David Rodriguez
Bureau Chief
New Mexico Department of Health
Licensing & Certification
2040 S. Pachecho
2nd Floor, Room 413
Sante Fe, NM 87505
Work: (505)476-9028
Fax: (505)476-9026
 
Medicaid Fraud Unit Control
Katherine Vincent
Director, MFCU
Medicaid Fraud Control Unit of New Mexico
Office of the Attorney General
111 Lomas Boulevard, N.W.
Suite 300
Albuquerque, NM 87102
Work: (505)222-9000
Fax: (505)222-9007
 
Board of Examiners for Nursing Home Administrator
Carmen Payne
Board Administrator
NM Board of NHA
PO Box 25101
Santa Fe, NM 87504
Work: (505)476-7121
Fax: (505)476-7095
 
Medicaid Agency
Carolyn Ingram
Director
NM Human Services Department
Medical Assistance Division
PO Box 2348
Santa Fe, NM 87504-2348
Work: (505)827-3106
Fax: (505)827-3185
 
Quality Improvement Organization
Boyd Kleefisch
Executive Director
HealthInsight New Mexico
5801 Osuna Road NE Suite 200
Albuquerque, NM 87109
Work: (505) 998-9898
Fax: (505) 998-9899

 
Protection and Advocacy System
James Jackson
Executive Director
Protection & Advocacy System
1720 Louisiana Blvd. NE
Suite 204
Albuquerque, NM 87110
Work: (505)256-3100
Fax: (505)256-3184
website:http://www.nmprot
ection-advocacy.com

 
Adult Protective Service Agency
Shelly Valencia
Adult Section
Protective Services Division
Children Youth & Families Dept
Pera Building, #252
P.O. Drawer 5160
Santa Fe, NM 87505-5160
Work: (505)827-6393
Fax: (505)827-8480
 
Citizen Advocacy Group
J.C. Beverly
Chair
New Mexicans for Quality Long Term Care
P.O. Box 1712
Belen, NM 87002
Work: (505)864-7534
Fax: (505)864-7377
website:http://www.nmqltc.org
 
Local and Regional Ombudsmen
Virginia Huber
Regional Coordinator
NM Aging & LTC Services/Southwestern Area
Long Term Care Ombudsman Prog.
2407 W. Picacho
Suite B2
Las Cruces, NM 88005-4166
Work: (505)647-2023
Fax: (505)647-2062
 
Faith Jennings
NM Aging & LTC Services/Northern Area
Long Term Care Ombudsman Prog.
Toney Anaya Building
2550 Cerrillos Road
Santa Fe, NM 87505
Work: (505)476-4799
Fax: (505)827-7649
 
Jenny Lawson Toulouse
Regional Coordinator
NM Aging & LTC Services/Central Area
Long Term Care Ombudsman Prog.
1410 San Pedro N.E.
Albuquerque, NM 87110
Work: (505)255-0971
Fax: (505)255-5602
 
Molly Wallsteadt
Regional Ombudsman Coordinator
NM Aging & LTC Services/Southwestern Area
Long Term Care Ombudsman Prog.
2407 W. Picacho
Suite B2
Las Cruces, NM 88005-4166
Work: (505)647-2023
Fax: (505)647-2062
Area Served: Southwestern Area