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New York nursing home abuse assistance

Nursing home abuse involving New York nursing homes should be reported.  Below are the names of state officials to whom you may report nursing home abuse or neglect.

State Long Term Care Ombudsman
New York State Office for the Aging
2 Empire State Plaza
Agency Building #2
Albany, NY 12223
Work: (518)474-7329
Fax: (518)474-7761
website:http://www.ltcombudsman.ny.gov
 
Office on Aging
Greg Olsen
Acting Director
NY State Office for the Aging
2 Empire State Plaza
Albany, NY 12223-1251
Senior Citizen's Helpline: 800-342-9871
Fax: (518)474-1398
 
Licensure and Certifications
Keith Servis
Director
New York State Department of Health
Div. of Quality & Surveillance for NHs
161 Delaware Avenue
Delmar, NY 12054
Work: (518)478-1020
Fax: (518)478-1169
 
Medicaid Fraud Unit Control
William Comiskey
Director
Medicaid Fraud Control Unit of New York
Office of the Attorney General
120 Broadway 13th Floor
New York, NY 10271
Work: (212)417-5250
Fax: (212)417-4284
 
Board of Examiners for Nursing Home Administrator
Diane Lenzner-Cohen
Board of Examiners of NHA
NYS Department of Health
161 Delaware Avenue
Delmar, NY 12054
Work: (518)408-1297
Fax: (518)408-1632
 
Medicaid Agency
Kathryn Kuhmerker
Deputy Commissioner
NYS Dept of Health
Office of Medicaid Management
Empire State Plaza
Room 1466, Corning Tower Bldg
Albany, NY 12237
Work: (518)474-3018
Fax: (518)486-6852
 
Quality Improvement Organization
Thomas Sheehy
President
IPRO
1979 Marcus Avenue
First Floor
Lake Success, NY 11042
Work: (516)326-7767
Fax: (516)326-7791
website:http://www.ipro.org
 
Protection and Advocacy System
 NY Commission on Quality of Care/Mentally Dis
401 State Street
Schenectady, NY 12305-2397
Work: (518)388-0690
Fax: (518)388-2890
website:www.cqc.state.ny.us
 
Adult Protective Service Agency
Susan Somers
Assistant Commissioner
NYS Office of Children & Family Svcs
Bureau of Adult Services
52 Washington Street
Room 322 North
Rensselaer, NY 12144
Work: (518)402-6782
Fax: (518)474-8572
 
Citizen Advocacy Group
Geoff Lieberman
Executive Director
Coalition of Institutionalized Aged and Disab
425 East 25th Street
New York, NY 10010
Work: (212)481-7572
Fax: (212)481-5149
website:http://www.ciadny.org
 
Amy Paul
Executive Director
FRIA
(FRIA)
18 John Street
Suite 905
New York, NY 10038
Work: (212)732-5667
Fax: (212)732-6945
website:www.fria.org
 
Cynthia Rudder
Director
Long Term Care Community Coalition
242 West 30th Street
Suite 306
New York, NY 10001
Work: (212)385-0355
Fax: (212)239-2801
website:http://www.ltccc.org
 
Local and Regional Ombudsmen
Ronni Abramovitz
Ombudsman Substate Coordinator
LIFESPAN/Monroe County
Long Term Care Ombudsman Prog
1900 South Clinton Avenue
Rochester, NY 14618
Work: (585)244-8400
Fax: (585)244-9114
website:http://www.pioneernetwork.net
Area Served: Monroe and Ontario counties
 
Kit Ali
Ombudsman Substate Coordinator
Columbia County Office for the Aging
Long Term Care Ombudsman Prog.
610 State Street
Hudson, NY 12534-1727
Work: (518)828-4258
Fax: (518)822-0010
 
Pamela Anderegg
Ombudsman Substate Coordinator
Cayuga County Chapter American Red Cross
Long Term Care Ombudsman Prog.
213 Genesee Street
Auburn, NY 13021
Work: (315)252-9596
Fax: (315)252-8306
 
Jeff Angell
Ombudsman Substate Coordinator
Pro-Action/Yates Office for the Aging
417 LIberty Street
Suite 1116
Penn Yan, NY 14527
Work: (315)536-5515
Fax: (315)536-5514
Area Served: Yates county
 
Eileen Augustyn
Ombudsman Substate Coordinator
RSVP-Madison County
Long Term Care Ombudsman Prog
P.O. Box 1209
Eaton Street
Morrisville, NY 13408
Work: (315)684-3001
Fax: (315)684-9290
 
Alan Bechard
Ombudsman Substate Coordinator
North Country Center for Independence/Clinton
Long Term Care Ombudsman Prog
102 Sharon Avenue
Plattsburgh, NY 12901
Work: (518)563-9058
Fax: (518)563-0292
Area Served: Clinton county
 
Jessie Benway
Ombudsman Substate Coordinator
Essex County Office For Aging
Long Term Care Ombudsman Prog.
County Complex
100 Court Street, P.O. Box 217
Elizabethtown, NY 12932-0217
Work: (518)873-3695
Fax: (518)873-3784
Area Served: Essex county
 
Ruth Berger
Ombudsman Substate Director
Suffolk Ombudservice
Long Term Care Ombudsman Prog
790 Park Avenue
Huntington, NY 11743
Work: (631)427-3700
Fax: (631)427-4282
Area Served: Suffolk county
 
Kelly Brown
Ombudsman Substate Coordinator
American Red Cross/Mohawk Valley Chapter
Long Term Care Ombudsman Prog
235 North Prospect Street
Herkimer, NY 13350
Work: (315)866-2890
Fax: (315)866-6953
Area Served: Herkimer county
 
Eileen Broyles
Executive Director
Montgomery County Office for the Aging
380 Guy Park Avenue
PO Box 52
Amsterdam, NY 12010
Work: (518)843-2300
Fax: (518)843-7478
 
Harriet Bunker
Ombudsman Substate Coordinator
Warren/Hamilton County Office for the Aging
Long Term Care Ombudsman Prog.
333 Glen Street
Third Floor, Suite 306
Glens Falls, NY 12801
Work: (518)761-6347
Fax: (518)745-7643
Area Served: Warren/Hamilton county
 
David Bush
Ombudsman Substate Coordinator
Lewis County Office for the Aging
Long Term Care Ombudsman Program
Outer Stowe Street
PO Box 408
Lowville, NY 13367-0408
Work: (315)376-5313
Fax: (315)376-5105
Area Served: Lewis County
 
Doreen Crane
Ombudsman Substate Coordinator
Putnam County Office for the Aging
Long Term Care Ombudsman Prog.
110 Old Route 6, Bldg A
Carmel, NY 10512-2196
Work: (845)225-1034
Fax: (845)225-8635
Area Served: Putnam county
 
Carolyn Dean
Ombudsman Substate Coordinator
The Dale Association
Long Term Care Ombudsman Prog.
Bewley Building
Suite 315
Lockport, NY 14094
Work: (716)433-3344
Fax: (716)433-1281
 
Henry Drexler
Ombudsman Substate Coordinator
Chenango County Office for the Aging
Long Term Care Ombudsman Prog.
County Office Building
5 Court Street
Norwich, NY 13815-1794
Work: (607)337-1770
Fax: (607)337-1749
Area Served: Chenango county
 
Elnora Durgin
Ombudsman Substate Coordinator
Jefferson County Office for The Aging
Long Term Care Ombudsman Prog.
250 Arsenal Street
Watertown, NY 13601-2546
Work: (315)785-3191
Fax: (315)785-5070
Area Served: Jefferson county
 
Michael Fober
Ombudsman Substate Coordinator
Rockland County Office for the Aging
Long Term Care Ombudsman Prog
Dr. R.L. Yeager Health Center
Building B
Pomona, NY 10970-0350
Work: (845)364-2109
Fax: (845)364-2348
 
Stephen Gadziola
Ombudsman Substate Coordinator
American Red Cross
Long Term Care Ombudsman Prog
1415 Genesee Street
Utica, NY 13501
Work: (315)733-4666
Fax: (315)735-7149
Area Served: Oneida County
 
Judy Gardner
Ombudsman Substate Coordinator
Franklin County Office For The Aging
Long Term Care Ombudsman Prog.
Franklin Court House
355 West Main Street
Malone, NY 12953-1119
Work: (518)481-1527
Fax: (518)481-1878
Area Served: Franklin county
 
Vickie Grace
Ombudsman Program Coordinator
Steuben County Office for the Aging
Long Term Care Ombudsman Prog.
3 East Pulteney Square
Bath, NY 14810-1510
Work: (607)776-7813
Fax: (607)776-7813
Area Served: Steuben county
 
Margaret Hadad
Ombudsman Substate Coordinator
Mental Health Assn. of Westchester Co.
Long Term Care Ombudsman Prog
2269 Saw Mill River Road
Building 4C
Elmsford, NY 10523
Work: (914)345-3993
Fax: (914)592-3829
Area Served: Westchester county
 
Elizabeth Haskins
Ombudsman Substate Coordinator
Cortland County Office for the Aging
Long Term Care Ombudsman Prog
County Office Building
60 Central Avenue
Cortland, NY 13045-5590
Work: (607)753-5060
Fax: (607)758-5528
 
Margaret Hromada
Ombudsman Substate Coordinator
Nassau County
Long Term Care Ombudsman Prog.
336 Fulton Avenue
Hempstead, NY 11550
Work: (516)466-9718
Fax: (516)538-2548
Area Served: Nassau County
 
Linda Kashdin
Ombudsman Substate Coordinator
Inter-Religious Council/Onondaga
Long Term Care Ombudsman Prog.
3049 East Genesee Street
Syracuse, NY 13224
Work: (315)449-3552
Fax: (315)449-3103
Area Served: Onondaga county
 
Stacey Kass
Ombudsman Substate Coordinator
St. Lawrence County Office for the Aging
Long Term Care Ombudsman Prog.
80 State Highway 310
Suite 7
Canton, NY 13617-1497
Work: (315)386-4730
Fax: (315)386-8636
Area Served: St. Lawrence county
 
Sherry Lantz
Ombudsman Substate Coordinator
Chautauqua County Office for the Aging
Long Term Care Ombudsman Prog.
7 North Erie Street
Mayville, NY 14757-1027
Work: (716)753-4471
Fax: (716)753-4477
Area Served: Chautauqua county
 
Regina McGriff
Ombudsman Substate Coordinator
Tompkins County Office for the Aging
Long Term Care Ombudsman
320 N. Tioga Street
Ithaca, NY 14850-3392
Work: (607)274-5486
Fax: (607)274-5495
Area Served: Tompkins county
 
Sarah McLenithan
Ombudsman Program Acting Coordinator
American Red Cross/Adirondack Saratoga Chapte
Long Term Care Ombudsman Prog
479 Rowland Street
Ballston Spa, NY 12020
Work: (518)584-2510
Fax: (518)581-9329
Area Served: Washington county
 
Tobi Nickerson
Ombudsman Substate Coordinator
Allegany County Office for the Aging
Long Term Care Ombudsman Prog
17 Court Street
Belmont, NY 14813-1099
Work: (585)268-9390
Fax: (585)268-9657
Area Served: Allegany county
 
Susan Orcutt
Ombudsman Substate Coordinator
Fulton County Office For The Aging
Long Term Care Ombudsman Prog
19 North William Street
Johnstown, NY 12095-2534
Work: (518)736-5650
Fax: (518)762-0698
Area Served: Fulton county
 
Ellen Ott
Ombudsman Program Coordinator
Hands On Volunteer Action Center
Long Term Care Ombudsman Prog.
29 N. Hamilton Street
Suite 205
Poughkeepsie, NY 12601
Work: (845)452-5600
Fax: (845)452-2738
website:http://www.handsonhv.org
Area Served: Dutchess, Orange and Sullivan Counties
 
Laura Petta
Program Director
NY State LTC Ombudsman Program in NYC
Long Term Care Ombudsman Prog
11 Park Place
Suite 1111
New York, NY 10007
Work: (212)962-2720
Fax: (212)962-2723
 
Kimberly Pfieffer
Ombudsman Substate Coordinator
Seneca County Office for the Aging
Long Term Care Ombudsman Prog.
1 Dipronio Drive
Waterloo, NY 13165
Work: (315)539-1767
Fax: (315)539-9479
Area Served: Seneca county
 
Karen Pollard
Ombudsman Substate Coordinator
Orleans County Office for the Aging
Long Term Care Ombudsman Prog.
Orleans CO Admin Bldg
14016 Route 31W
Albion, NY 14411-9362
Work: (585)589-3299
Fax: (585)589-3193
 
Christian Reitler
Ombudsman Substate Coordinator
American Red Cross
Long Term Care Ombudsman Prog.
786 Delaware Avenue
Buffalo, NY 14209
Work: (716)878-2385
Fax: (716)878-2220
Area Served: Erie County
 
Mandy Rogers
Ombudsman Substate Coordinator
Office for the Aging at Oneonta
Long Term Care Ombudsman Prog.
403 Chestnut Street
Oneonta, NY 13820
Work: (607)432-9041
Fax: (607)432-9501
Area Served: Otsego county
 
Wendy Rogers
Interim Ombudsman Substate Coordinator
Wyoming County Office for the Aging
Long Term Care Ombudsman Prog.
5362 Mungers Mill Road
Silver Springs, NY 14550
Work: (585)786-8833
Fax: (585)786-8832
Area Served: Wyoming county
 
Kim Salisbury
Ombudsman Substate Coordinator
Chemung County Office for the Aging
Long Term Care Ombudsman Prog
425 Pennsylvania Avenue
P.O. Box 588
Elmira, NY 14902-0588
Work: (607)737-5520
Fax: (607)737-5521
Area Served: Chemung County
 
Edie Sennett
Ombudsman Substate Coordinator
American Red Cross of Northeastern New York
33 Everett Road
Albany, NY 12205
Work: (518)458-8111
Fax: (518)459-8268
Area Served: Albany, Schenectady and Montgomery Counties
 
Judith Sherman
Ombudsman Substate Coordinator
Schoharie County Office For Aging
Long Term Care Ombudsman Prog.
478 West Main Street
Suite 2
Cobleskill, NY 12043
Work: (518)234-4219
Fax: (518)234-4831
Area Served: Schoharie county
 
Carol Smith
Ombudsman Substate Coordinator
Rensselaer County Office for Aging
Long Term Care Ombudsman Prog
1600 7th Avenue
Troy, NY 12180-3497
Work: (518)270-2730
Fax: (518)270-2617
Area Served: Rensselaer county
 
Thelma Snyder
Ombudsman Substate Coordinator
Oswego County Opportunities, Inc.
Senior Services Opportunities
239 Oneida Street
Fulton, NY 13069-1288
Work: (315)312-2317
Fax: (315)598-4764
Area Served: Oswego County
 
Christina Sowle
Ombudsman Substate Coordinator
Saratoga County Office for the Aging
Long Term Care Ombudsman Prog.
County Services Building
152 West High Street
Ballston Spa, NY 12020-1002
Work: (518)884-4100
Fax: (518)884-4104
 
Carol Taddei
Ombudsman Substate Coordinator
Genesee County Office For The Aging
Long Term Care Ombudsman Prog.
Batavia-Genesee Senior Center
2 Bank Street
Batavia, NY 14020-2299
Work: (585)343-1611
Fax: (585)344-8559
Area Served: Genessee county
 
Eileen Teeter
Ombudsman Substate Coordinator
Wayne County Dept. of Aging & Youth
Long Term Care Ombudsman Prog.
1519 Nye Road
Suite 300
Lyons, NY 14489-9152
Work: (315)946-5624
Fax: (315)946-5649
Area Served: Wayne county
 
Cynthia Thropp
Ombudsman Substate Coordinator
Cattaraugus County Dept. for the Aging
Long Term Care Ombudsman Prog.
1701 Lincoln Avenue
Suite 7610
Olean, NY 14760-1101
Work: (716)373-8032
Fax: (716)372-4734
 
Mary Vivona
Ombudsman Program Coordinator
Action for Older Persons, Inc.
Long Term Care Ombudsman Prog
30 W. State Street
Binghamton, NY 13901
Work: (607)722-1251
Fax: (607)722-1293
Area Served: Broome and Delaware Counties
 
Wendy Wolcott
Ombudsman Substate Coordinator
Schuyler County Office for the Aging
Long Term Care Ombudsman Prog.
336-338 West Main Street
Montour Falls, NY 14865-0838
Work: (607)535-7108
Fax: (607)535-2030
Area Served: Schuyler County
 
Christine Young
Ombudsman Substate Coordinator
Greene County Department for Aging
Greene County Office Building
411 Main Street
Catskill, NY 12414
Work: (518)943-5332
Fax: (518)943-0841
Area Served: Greene county