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North Carolina nursing home abuse assistance
Nursing home abuse involving North Carolina nursing homes should be
reported. Below are the names of state officials to whom you may
report nursing home abuse or neglect.
State Long Term Care Ombudsman
Sharon Wilder
State LTC Ombudsman
NC Division of Aging & Adult Services
2101 Mail Service Center
Raleigh, NC 27699-2101
Work: (919)733-8395
Fax: (919)715-0868
website:http://www.dhhs.state.nc.us/aging/ombud.htm
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Office on Aging
Karen Gottovi
Director
Division of Aging - IV
Dept of Health & Human Svcs.
2101 Mail Service Center
Raleigh, NC 27699-2101
Work: (919)733-3983
Fax: (919)733-0443
website:http://www.dhhs.state.nc.us/aging/home.htm
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Licensure and Certifications
Jeff Horton
Chief
North Carolina Department of Human Services
Certification Sec.,Facility Svcs.
2711 Mail Service Ctr.
PO Box 29530
Raleigh, NC 27699-2711
Work: (919)733-7461
Fax: (919)733-8274
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Medicaid Fraud Unit Control
Christopher Brewer
Assistant Attorney General, MFCU
Medicaid Fraud Control Unit of North Carolina
Office of the Attorney General
P.O. Box 629
Raleigh, NC 27602-0629
Work: (919)881-2320
Fax: (919)571-4837
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Board of Examiners for Nursing Home Administrator
Jane Baker
NC State Board of Examiners for NHA
3733 National Drive
Suite 228
Raleigh, NC 27612
Work: (919)571-4164
Fax: (919)571-4166
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Medicaid Agency
Mark Benton
Interim Director
NC Division of Medical Assistance
Dept. of Health & Human Svcs.
1985 Umstead Drive
2517 Mail Service Ctr.
Raleigh, NC 27699-2517
Work: (919)855-4100
Fax: (919)733-6608
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Quality Improvement Organization
Charles Riddick
Executive Director
Medical Review of North Carolina
5625 Dillard Drive
Suite 203
Cary, NC 27511
Work: (919)380-9860
Fax: (919)380-7637
website:http://www.carolinaqio.org
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Protection and Advocacy System
Allison Bowen
Interim Director
Governor's Advocacy Coun./Person w Disab.
2113 Cameron Street
Suite 218
Raleigh, NC 27605
Work: (919)733-9250
Fax: (919)733-9173
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Adult Protective Service Agency
Rosalyn Pettyford
Program Coordinator
APS and Guardianship/Social Services
N.C. Division of Aging & Adult Services
693 Palmer Drive
2101 Mail Service
Raleigh, NC 27699-2101
Work: (919)733-3818
Fax: (919)715-0023
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Citizen Advocacy Group
Bill Lamb
Board Chair
Friends of Residents In Long Term Care
883-C Washington St.
Raleigh, NC 27605
Work: (919)782-1530
Fax: (919)782-1558
website:www.forltc.org
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Local and Regional Ombudsmen
Twilla Chavis
Regional Ombudsman
Lumber River Council of Governments - AAA
Long Term Care Ombudsman Prog.
4721 Fayetteville Road
Lumberton, NC 28358
Work: (910)618-5533
Fax: (910)618-5576
Area Served: Bladen, Hoke, Richmond, Robeson and Scotland
counties
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Armeta Coley
Regional Ombudsman
Upper Coastal Plains COG
Long Term Care Ombudsman Prog.
P.O. Drawer 2748
Rocky Mount, NC 27802
Work: (252)466-0411
Fax: (252)446-5651
Area Served: Edgecombe, Halifax, Nash, Northhampton, and Wilson
counties
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Terry Collins
Ombudsman
Land of Sky Regional Council
Long Term Care Ombudsman Prog.
25 Heritage Drive
Asheville, NC 28806
Work: (828)251-6622
Fax: (828)251-6353
Area Served: Buncombe, Henderson, Madison and Transylvania
counties
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Cassandra Hall
Regional Ombudsman
Western Piedmont Council of Governments
Long Term Care Ombudsman Prog.
736 4th Street, SW
P.O. Box 9026
Hickory, NC 28603
Work: (828)485-4266
Fax: (828)322-5991
Area Served: Alexander, Burke, Caldwell and Catawba
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Kimberly Hawkins
Regional Ombudsman
Region K Council of Government
Long Term Care Ombudsman Prog.
P.O. Box 709
Henderson, NC 27536
Work: (252)436-2050
Fax: (252)436-2055
Area Served: Franklin, Granville, Person, Vance, and Warren
counties
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Alex Jernigan
Regional Ombudsman
Region D Council of Governments
Long Term Care Ombudsman Prog.
P.O. Box 1820
Boone, NC 28607
Work: (828)265-5434
Fax: (828)265-5439
Area Served: Alleghany, Ashe, Avery, Mitchell, Watauga, Wilkes
and Yancey counties
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Sabrena Lea
Regional Ombudsman
Piedmont Triad Council of Governments
Long Term Care Ombudsman Prog.
2216 West Meadowview Road
Suite 201
Greensboro, NC 27407-3480
Work: (336)294-4950
Fax: (336)632-0457
Area Served: Alamance, Caswell, Davidson, Guilford, Randolph and
Rockingham and Montgomery counties
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Debi Lee
Regional Ombudsman
Centralina Area Agency on Aging
Long Term Care Ombudsman Prog.
1300 Baxter Street
P.O. Box 35008
Charlotte, NC 28235
Work: (704)348-2714
Fax: (704)347-4710
Area Served: Anson, Cabarrus, Gaston, Iredell, Lincoln,
Mecklenburg, Rowan, Stanley, and Union
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Sheila Lewis
Regional Ombudsman II
Eastern Carolina Council - AAA
LTC Ombudsman Program
P.O. Box 1717
233 Middle Street
New Bern, NC 28563
Work: (252)638-3185
Fax: (252)638-3187
Area Served: Carteret, Craven, Duplin, Greene, Jones, Lenoir,
Onslow, Pamlico and Wayne counties
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Sara Melton
Regional Ombudsman
Southwestern Planning Commission
Long Term Care Ombudsman Prog.
P.O. Box 850
Bryson City, NC 28713
Work: (828)488-9211
Fax: (828)488-3950
Area Served: Cherokee, Clay, Graham, Haywood, Jackson, Macon and
Swain counties
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Jill Passmore
Regional Ombudsman
Triangle J Council of Government AAA
Long Term Care Ombudsman Prog.
PO Box 12276
Research Triangle Park, NC 27709
Work: (919)558-9401
Fax: (919)549-9390
Area Served: Chatham, Durham, Orange, Johnston, Lee, Moore and
Wake counties
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Alison Phlegar
Ombudsman
Mid East Commission
Long Term Care Ombudsman Prog.
P.O. Drawer 1787
Washington, NC 27889
Work: (252)974-1838
Fax: (252)948-1887
Area Served: Beaufort, Bertie, Hertford, Martin and Pitt
counties
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Harvin Quidas
Regional Ombudsman
Cape Fear Council of Governments
Long Term Care Ombudsman Program
1480 Harbour Drive
Wilmington, NC 28401
Work: (910)395-4553
Fax: (910)395-2684
Area Served: Brunswick, Columbus, New Hanover, and Pender
counties
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Andrea Reese
Ombudsman
Northwest Piedmont Council of Governments
Long Term Care Ombudsman Prog.
400 West Fourth Street
Suite 400
Winston-Salem, NC 27101
Work: (336)761-2111
Fax: (336)761-2111
Area Served: Davie, Forsyth, Stokes, Surry and Yadkin counties
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Debra Sheard
Regional Ombudsman
Albemarle Commission
Long Term Care Ombudsman Prog.
P.O. Box 646
Hertford, NC 27944
Work: (252)426-5753
Fax: (252)426-8482
Area Served: Camden, Chowan, Currituck, Dare, Gates, Hyde,
Pasquotank, Perquimans, Tyrell and Washington
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Lori Simpson
Isothermal Commission
Long Term Care Ombudsman Prog.
P.O. Box 841
Rutherfordton, NC 28139
Work: (828)287-2281
Fax: (828)287-2735
Area Served: Cleveland, McDowell, Polk and Rutherford counties
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Andrea Wright
Regional Ombudsman
Mid-Carolina Council of Governments
Long Term Care Ombudsman Prog.
P.O. Box 1510
Fayetteville, NC 28302
Work: (910)323-4191
Fax: (910)323-9330
Area Served: Cumberland, Harnett, and Sampson counties |
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