Nursing home abuse involving Pennsylvania nursing homes should be
reported. Below are the names of state officials to whom you may
report nursing home abuse or neglect.
State Long Term Care Ombudsman
Laurie Sisak
Acting State LTC Ombudsman
Pennsylvania Department of Aging
555 Walnut Street, 5th Floor
P.O. Box 1089
Harrisburg, PA 17101
Work: (717)783-7247
Fax: (717)772-3382
website:http://www.aging.state.pa.us/aging/cwp/
view.asp?a=283&q=173862
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Office on Aging
Nora Dowd
Secretary
PA Dept. of Aging
555 Walnut Street
5th Floor
Harrisburg, PA 17101-1919
Work: (717)783-1550
Fax: (717)772-3382
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Licensure and Certifications
William Bordner
Acting Director
Pennsylvania Department of Health
Division of Nursing Care Facilities
P.O. Box 90
Harrisburg, PA 17108
Work: (717)787-1816
Fax: (717)787-1491
website:www.health.state.pa.us
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Medicaid Fraud Unit Control
E. Christopher Abruzzo
Director, MFCU
Medicaid Fraud Control Unit of Pennsylvania
Office of The Attorney General
1601 Strawberry Square
Harrisburg, PA 17120-0048
Work: (717)772-2772
Fax: (717)783-5431
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Board of Examiners for Nursing Home Administrator
Chris Stuckey
State Board of Examiners for NHA
PO Box 2649
Harrisburg, PA 17105-2649
Work: (717)783-7155
Fax: (717)787-7769
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Medicaid Agency
Carole Rebert
Acting Deputy Secretary
PA Dept of Public Welfare
Medical Assistance Programs
Health and Welfare Building
Room 515
Harrisburg, PA 17120
Work: (717)787-1870
Fax: (717)787-4639
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Quality Improvement Organization
Dan Jones
Chief Executive Officer
Quality Insights of Pennsylvania
2601 Market Place Street
Suite 320
Harrisburg, PA 17110
Work: (877)346-6180
Fax: (610)688-5276
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Protection and Advocacy System
Kevin Casey
Executive Director
Pennsylvania P&A, Inc.
1414 N. Cameron Street
Suite C
Harrisburg, PA 17101
Work: (717)236-8110
Fax: (717)236-0192
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Adult Protective Service Agency
James Bubb
Chief Council
Department of Aging
Office of Chief Counsel
555 Walnut Street
5th Floor
Harrisburg, PA 17101-1919
Work: (717)783-6207
Fax: (717)783-6842
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Citizen Advocacy Group
Diane Menio
Executive Director
CARIE
7816 Haines Road
Cheltenham, PA 19103
Work: (215)545-5728
Fax: (215)546-9963
website:http://www.carie.org
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Local and Regional Ombudsmen
Laura Mae Baker
Director
Jefferson County AAA
Long Term Care Ombudsman Prog.
186 Main Street
Brookville, PA 15825
Work: (814)849-3096
Fax: (814)849-4655
Area Served: Jefferson county
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Terry Barley
Director
Cumberland County Office of Aging
Long Term Care Ombudsman Prog.
16 West High Street
Human Services Building
Carlisle, PA 17013-2922
Work: (717)240-6110
Fax: (717)240-6118
Area Served: Cumberland county
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Marie Beauchamp
Executive Director
Schuylkill County Office of Senior Services
Long Term Care Ombudsman Prog.
110 East Laurel Boulevard
Pottsville, PA 17901-2527
Work: (570)622-3103
Fax: (570)622-1732
Area Served: Schuylkill county
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Joan Brodisch
Director
Perry County AAA
Long Term Care Ombudsman Prog.
Center Square
P.O. Box 725
New Bloomfield, PA 17068
Work: (717)582-2131
Fax: (717)582-5160
Area Served: Perry county
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Jacqueline Burch
Executive Director
Lancaster County Office on Aging
Long Term Care Ombudsman Prog.
150 North Queen St.
Suite 301
Lancaster, PA 17602
Work: (717)299-7979
Fax: (717)293-7234
Area Served: Lancaster county
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Elizabeth Burgwin
Ombudsman
Southwestern PA AAA
Long Term Care Ombudsman Prog.
Eastgate 8
Monessen, PA 15062
Work: (800)342-8980
Fax: (724)684-6581
Area Served: Washington, Fayette, Greene counties
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Donald Carlin
Program Coordinator
Long Term Care Connection
Long Term Care Ombudsman Prog.
6757 Greene Street
3rd Floor
Philadelphia, PA 19119
Work: (215)843-0304
Fax: (215)843-2755
Area Served: Philadelphia City
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Peter Carnovale
Executive Director
Experience, Inc. - AAA
Long Term Care Ombudsman Prog.
905 West Fourth Avenue
P.O. Box 886
Warren, PA 16365
Work: (814)726-1700
Fax: (814)723-6433
Area Served: Forest, Warren county
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Stephanie Cawley
Administrator
Carbon County AAA
Long Term Care Ombudsman Prog.
401 Delaware Avenue
Third Floor
Palmerton, PA 18071
Work: (610)824-7830
Fax: (610)824-7836
Area Served: Carbon county
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Barbara Coffin
Executive Director
Berks County Office on Aging
Long Term Care Ombudsman Prog.
633 Court Street
Reading, PA 19601-4303
Work: (215)478-6500
Fax: (215)478-6886
Area Served: Berks county
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Louis Colbert
Director
Delaware County Services of the Aging
Long Term Care Ombudsman Prog.
206 Eddystone Avenue
Second Floor
Eddystone, PA 19022-1594
Work: (610)490-1300
Fax: (610)490-1500
Area Served: Delaware county
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Margaret Cook
Ombudsman
Monahan Center
Long Term Care Ombudsman Prog.
445 Mount Thor Road
Greensburg, PA 15601
Work: (724)837-3437
Fax: (724)837-3184
Area Served: Westmoreland county
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Patricia Corcoran
Ombudsman
Serving Seniors, Inc.
Long Term Care Ombudsman Prog.
Scranton Life Building
Suite 408-410, 538 Spruce St.
Scranton, PA 18503-1816
Work: (570)344-7190
Fax: (570)344-2770
Area Served: Leckewanna county
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Patricia Crone-Zalinski
Director
Northumberland County AAA
Long Term Care Ombudsman Prog.
2154 Trevorton Road
Coal Township, PA 17866
Work: (800)479-2626
Fax: (570)644-4457
Area Served: Northumberland county
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Arthur Diloreto
Administrator
AAA of Somerset County
Long Term Care Ombudsman Prog.
1338 South Edgewood Avenue
Somerset, PA 15501
Work: (800)452-0825
Fax: (814)445-4398
Area Served: Somerset county
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Gary Dittman
Administrator
Venango County AAA
Long Term Care Ombudsman Prog.
1283 Liberty Street
P.O. Box 1130
Franklin, PA 16323
Work: (814)437-6871
Fax: (814)437-6207
Area Served: Venango county
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Ray DuCoeur
Administrator
AAA of Westmoreland County
Long Term Care Ombudsman Prog.
200 South Main Street
Greensburg, PA 15601
Work: (800)442-8000
Fax: (724)830-4513
Area Served: Westmoreland county
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Bill Farley
Executive Director
AAA For Tioga/Bradford/Sullivan Susquehanna
Long Term Care Ombudsman Prog.
220 Main Street
Unit 2
Towanda, PA 18848-1822
Work: (800)982-4346
Fax: (570)265-5680
Area Served: Bradford, Sullivan, Troga, Susquehanna counties
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Robin Flores
Executive Director
Lehigh County AAA
Long Term Care Ombudsman Prog.
17 South Seventh Street
Room 230
Allentown, PA 18101-2400
Work: (610)782-3034
Fax: (610)820-2028
Area Served: Lehigh county
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Donna Foust
Director
Potter County AAA
Long Term Care Ombudsman Prog.
P.O. Box 241
62 North Street
Roulette, PA 16746-0241
Work: (800)800-2560
Fax: (814)544-9062
Area Served: Potter County
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Shirley Gallagher
Executive Director
Dauphin County AAA
Long Term Care Ombudsman Prog.
2 South Second Street
Admin. Bldg., 3rd Floor
Harrisburg, PA 17101
Work: (717)255-2790
Fax: (717)255-2792
Area Served: Dauphin county
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Sandra Gurreri
Ombudsman
Cumberland County Office of Aging
Long Term Care Ombudsman Prog.
16 West High Street
Human Services Building
Carlisle, PA 17013-2922
Work: (717)240-6110
Fax: (717)240-6118
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Carlene Hack
Executive Director
Mifflin/Juniata AAA, Inc.
Long Term Care Ombudsman Prog.
1 Buena Vista Circle
P.O. Box 750
Lewistown, PA 17044-0750
Work: (717)242-0315
Fax: (717)242-1448
Area Served: Mifflin, Juanita counties
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Susan Hardin
Ombudsman
Horizons Unlimited G.E.C.
Long Term Care Ombudsman Prog.
333 East State Street
Media, PA 19063
Work: (610)566-6248
Fax: (610)566-5309
Area Served: Delaware county
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R. Brandon James
Administrator
Beaver County Office on Aging
Long Term Care Ombudsman Prog.
1020 Eighth Avenue
Beaver Falls, PA 15010
Work: (724)728-7707
Fax: (724)847-3490
Area Served: Beaver county
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Lori Jennings-Harris
Administrator
Cambria County AAA
Long Term Care Ombudsman Prog.
Central Park Complex
110 Franklin Street, Suite 400
Johnstown, PA 15901-1831
Work: (800)992-4464
Fax: (814)539-9656
Area Served: Cambria county
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Charles Kane
Director
Bucks County AAA
Long Term Care Ombudsman Prog.
30 East Oakland Avenue
Doylestown, PA 18901
Work: (215)348-0510
Fax: (215)348-3146
Area Served: Bucks county
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Dorothy Kaufman
Director
Monroe County AAA
Long Term Care Ombudsman Prog.
724B Phillips Street
Stroudsburg, PA 18360
Work: (570)420-3735
Fax: (570)420-3734
Area Served: Monroe county
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Joanne Kline
Executive Director
Montgomery Co. Human Service Center/Aging and
Long Term Care Ombudsman Prog.
1430 DeKalb St.
P.O. Box 311
Norristown, PA 19404-0311
Work: (610)278-3601
Fax: (610)278-3769
website:www.montcopa.org/mcaas
Area Served: Montgomery County
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Traci Kline
Director
Franklin County AAA/Long Term Care Ombudsman
218 North Second Street
Chambersburg, PA 17201-3098
Work: (717)263-2153
Fax: (717)261-3198
Area Served: Franklin county
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John Kordish
Executive Director
Clearfield County AAA
Long Term Care Ombudsman Prog.
103 North Front Street
P.O. Box 550
Clearfield, PA 16830
Work: (814)765-2696
Fax: (814)765-2760
Area Served: Clearfield county
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Michael Kristovensky
Administrator
Lebanon County Area Agency on Aging
Long Term Care Ombudsman Prog.
710 Maple Street, Room 209
Lebanon, PA 17046
Work: (717)273-9262
Fax: (717)274-3882
Area Served: Lebanon county
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Carole Lewis
Executive Director
Luzerne/Wyoming Counties
Long Term Care Ombudsman Prog.
Bureau of The Aging
111 N Pennsylvania Blvd.
Wilkes-Barre, PA 18701
Work: (800)252-1512
Fax: (570)823-9129
Area Served: Luzerne, and Wyoming counties
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Carole Ling
Adminstrator
Aging Services, Inc.
Long Term Care Ombudsman Prog.
1005 Oak Street
P.O. Box 519
Indiana, PA 15701-0519
Work: (800)442-8016
Fax: (724)349-9535
Area Served: Indiana county
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Robin LoDolce
Executive Director
Pike County AAA
Long Term Care Ombudsman Prog.
150 Pike County Boulevard
Hawley, PA 18428
Work: (570)775-5550
Fax: (570)775-5558
website:www.pikeaaa.org
Area Served: Pike county
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M. Crystal Lowe
Executive Director
York County AAA
Long Term Care Ombudsman Prog.
141 West Market Street
York, PA 17401
Work: (800)632-9073
Fax: (717)771-9044
Area Served: York county
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Kathleen Lynn
Director
Columbia / Montour AAA
Long Term Care Ombudsman Prog.
702 Saw Mill Road, Suite 201
Bloomsburg, PA 17815
Work: (800)598-5001
Fax: (570)784-3678
Area Served: Columbia, Montour counties
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Mary Ann May
Ombudsman
Legal Services of NE Pennsylvania, Inc
Long Term Care Ombudsman Prog.
410 Bicentennial Building
15 Public Square, Suite 410
Wilkes-Barre, PA 18701-1797
Work: (570)824-4303
Fax: (570)824-0001
Area Served: Luzerne and Wyoming counties
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John Mehler
Director
Northampton County AAA
Long Term Care Ombudsman Prog.
Gov Wolf Bldg - 3rd Floor
45 North Second Street
Easton, PA 18042-3637
Work: (800)322-9269
Fax: (610)559-3297
Area Served: Northampton county
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Debbie Mennecke
Director
Greater Erie Community Action Committee
Long Term Care Ombudsman Prog.
18 West Ninth Street
Erie, PA 16501
Work: (814)459-4581
Fax: (814)456-0161
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Lisa Monday
Administrator
Butler County AAA
Long Term Care Ombudsman Prog.
111 Sunnyview Circle
Suite 101
Butler, PA 16001-3547
Work: (888)367-2434
Fax: (724)282-1466
Area Served: Butler county
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Mildred Morrison
Administrator
Allegheny County Department of Aging
Long Term Care Ombudsman Prog.
441 Smithfield St, 2nd Floor
Pittsburgh, PA 15222-2219
Work: (800)344-4319
Fax: (412)350-4330
Area Served: Allegheny county
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Steven Niebler
Director
Adams County Office For Aging, Inc.
Long Term Care Ombudsman Prog.
318 West Middle Street
Gettysburg, PA 17325
Work: (717)334-9296
Fax: (717)334-4715
Area Served: Adams county
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William Orzechowski
Director
Office of Human Services
Long Term Care Ombudsman Prog.
P.O. Box A
Ridgeway, PA 15853
Work: (800)672-7145
Fax: (814)776-2194
Area Served: Cameron, Elk, McKean counties
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Teresa Osborne
Executive Director
Lackawanna County AAA
Long Term Care Ombudsman Prog.
Lackawanna Co. Office Bldg.
200 Adams Avenue
Scranton, PA 18503
Work: (570)963-6707
Fax: (570)963-6401
Area Served: Lackawanna county
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Lynda Pickett
Ombudsman Project Manager
Philadelphia Corporation for the Aging
LTC Ombudsman Program
642 North Broad Street
The Wallace Building
Philadelphia, PA 19130-3409
Work: (215)765-9000
Fax: (215)765-9066
Area Served: Philadelphia county
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Frederick Shrimp
Director
Lycoming/Clinton Bi-County Office of Aging
Long Term Care Ombudsman Prog.
2138 Lincoln Street
P.O. Box 3156
Williamsport, PA 17701
Work: (800)332-8555
Fax: (570)322-6869
Area Served: Lycoming, Clinton counties
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David Slat
Executive Director
Blair Senior Services, Inc.
Long Term Care Ombudsman Prog.
1320 Twelfth Avenue
Altoona, PA 16601-3308
Work: (800)245-3282
Fax: (814)949-4857
Area Served: Blair county
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Alan Smith
Administrator
Bedford/Fulton/Huntingdon AAA
Long Term Care Ombudsman Prog.
240 Wood Street
P.O. Box 46
Bedford, PA 15522
Work: (800)528-9155
Fax: (814)623-5929
Area Served: Huntingdon, Bedford, Fulton counties
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Luba Somits
Director
Department of Aging Services Chester County
Long Term Care Ombudsman Prog.
601 Westtown Road, Suite 320
P.O. Box 2747
West Chester, PA 19380-0990
Work: (800)692-1100
Fax: (610)344-5288
Area Served: Chester county
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Ann Marie Spiardi
Director
Mercer County AAA, Inc.
Long Term Care Ombudsman Prog.
133 North Pitt Street
Mercer, PA 16137-1206
Work: (800)570-6222
Fax: (724)662-0611
Area Served: Mercer county
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Donna Stimpson
Director
Active Aging, Inc.
Long Term Care Ombudsman Prog.
1034 Park Avenue
Meadville, PA 16335
Work: (814)336-1792
Fax: (814)336-1705
Area Served: Crawford county
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Janet Talerico
Executive Director
Armstrong County AAA
Long Term Care Ombudsman Prog.
125 Queen Street
Kittanning, PA 16201
Work: (800)368-1066
Fax: (724)548-3296
Area Served: Armstrong county
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Jane Taylor
Director
Centre County Office on Aging
Long Term Care Ombudsman Prog.
Willowbank Building
420 Holmes Streets
Bellefonte, PA 16823-1488
Work: (814)355-6716
Fax: (814)355-6757
Area Served: Centre county
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Roberta Taylor
Administrator
Lawrence County AAA
Long Term Care Ombudsman Prog.
2706 Mercer Road
Shenley Square
New Castle, PA 16105
Work: (724)658-3729
Fax: (724)658-7532
website:www.ccia.com/~lawcoage
Area Served: Lawrence county
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Carolyn Tenaglia
Ombudsman
Mid Penn Legal Services
100 West Laurel Blvd.
Pottsville, PA 17901
Work: (570)628-3931
Fax: (570)628-9697
Area Served: Schuylkill county
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Andrea Whyte
Director
Wayne County AAA
Long Term Care Ombudsman Prog.
323 Tenth Street
Honesdale, PA 18431
Work: (570)253-4262
Fax: (570)253-9115
website:www.waynecountyhsa.org
Area Served: Wayne county
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Rodney Williams
President
Philadelphia Corporation for the Aging
Long Term Care Ombudsman Prog.
642 North Broad Street
The Wallace Building
Philadelphia, PA 19130-3409
Work: (215)765-9000
Fax: (215)765-9066
website:http://www.pcaphl.org/ombud.html
Area Served: Philadelphia county
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Stephanie Wilshire
Director
Clarion County AAA
Long Term Care Ombudsman Prog.
12 Grant Street
Clarion, PA 16214
Work: (814)226-4640
Fax: (814)226-6744
Area Served: Clarion county
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Farida Zaid
Director
Union/Snyder Counties Office for the Aging
Long Term Care Ombudsman Prog.
116 North Second Street
Lewisburg, PA 17837
Work: (570)524-2100
Fax: (570)524-5999
Area Served: Union, Snyder counties |