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Vermont nursing home abuse assistance

Nursing home abuse involving Vermont nursing homes should be reported.  Below are the names of state officials to whom you may report nursing home abuse or neglect.

State Long Term Care Ombudsman
Jacqueline Majoros
State LTC Ombudsman
Vermont Legal Aid, Inc.
264 N. Winooski Avenue
P.O. Box 1367
Burlington, VT 05402
Work: (802)863-5620
Fax: (802)863-7152
website:http://www.dad.state.vt.us/ltcinfo/ombudsman.html
 
Office on Aging
Patrick Flood
Commissioner
VT Dept. of Aging & Disabilities - I
Waterbury Complex
103 South Main Street
Waterbury, VT 05671-2301
Work: (802)241-2400
Fax: (802)241-2325
website:http://www.dad.state.vt.us
 
Licensure and Certifications
Laine Lucenti
Director
Department of Aging & Disabilities
Licensing & Protection
103 South Main Street
Waterbury, VT 05671-2306
Work: (802)241-2345
Fax: (802)241-2358
 
Medicaid Fraud Unit Control
Linda Purdy
Director, MFCU
Medicaid Fraud Control Unit of Vermont
Office of The Attorney General
103 S Main Street
Waterbury, VT 05671-1401
Work: (802)241-4440
Fax: (802)241-4447
 
Board of Examiners for Nursing Home Administrator
Janice Hatch
VT Board of Examiners of NHA
Office of Secretary of State
Office of Prof. Regulation
81 River Street
Montpelier, VT 05609-1106
Work: (802)828-2396
Fax: (802)828-2496
 
Medicaid Agency
Paul Wallace-Brodeur
Director
VT Dept of Social Welfare
Office of Health Access
103 South Main Street
Waterbury, VT 05676
Work: (802)241-3985
Fax: (802)241-2974
 
Quality Improvement Organization
Richard LaFleur~
President
Northeast Health Care Quality Foundation
serves Vermont
15 Old Rollinsford Road, Suite 302
Dover, NH 03820-2830
Work: (603)749-1641
Fax: (603)749-1195
 
Protection and Advocacy System
Paul Porter
Executive Director
Vermont Protection & Advocacy
15 E. State Street
Suite 101
Montpelier, VT 05602
Work: (802)229-1355
Fax: (802)229-1359
 
Adult Protective Service Agency
Veda Lyon
Program Director
Adult Protective Services
Division of Licensing & Protection
Aging & Disabilites Ladd Hall
103 South Main Street
Waterbury, VT 05671-2306
Work: (802)241-2345
Fax: (802)241-2358
 
Local and Regional Ombudsmen
Kerry Bowen
Regional Ombudsman
Vermont Legal Aid, Inc.
264 N. Winooski Avenue
P.O. Box 1367
Burlington, VT 05402
Work: (802)775-0021
Fax: (802)775-0022
website:http://www.dad.state.vt.us/ltcinfo/ombudsman.html
Area Served: Bennington and Rutland counties
 
Michelle Carter
Regional Ombudsman
Vermont Legal Aid, Inc.
Long Term Care Ombudsman Prog.
7 Court Street
P.O. Box 606
Montpelier, VT 05601
Work: (802)223-6377
Fax: (802)223-7281
Area Served: Lamoille, Orange and Washington counties
 
Alice Lohutko
Regional LTC Ombudsman
Vermont Legal Aid, Inc.
LTC Ombudsman Program
56 Main Street
Suite 301
Springfield, VT 05156
Work: (802)885-5181
Fax: (802)885-5754
Area Served: Windham and Windsor counties
 
Taryn Moran
Regional Ombudsman
Vermont Legal Aid, Inc.
264 N. Winooski Avenue
P.O. Box 1367
Burlington, VT 05402
Work: (802)863-7155
Fax: (802)863-5620
website:http://www.dad.state.vt.us/ltcinfo/ombudsman.html
 
Alice Nicholson
Regional Ombudsman
Vermont Legal Aid, Inc.
Long Term Care Ombudsman Prog.
177 Western Ave.
Suite 1
St. Johnsbury, VT 05855
Work: (802)748-8721
Fax: (802)748-4610
Area Served: Caledonia, Orleans, and Essex counties