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Virginia nursing home abuse assistance
Nursing home abuse involving Virginia nursing homes should be
reported. Below are the names of state officials to whom you may
report nursing home abuse or neglect.
State Long Term Care Ombudsman
Joani Latimer
State LTC Ombudsman
VA Association of Area Agencies on Aging
24 E. Cary Street
Suite 100
Richmond, VA 23219
Work: (804)565-1600
Fax: (804)644-5640
website:http://www.vaaaa.org
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Office on Aging
Jay DeBoer
Commissioner
VA Dept. for the Aging - III
1600 Forest Avenue
Preston Bldg., Suite 102
Richmond, VA 23229
Work: (804)662-9333
Fax: (804)662-9354
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Licensure and Certifications
Nancy Hofheimer
Director
Virginia Department of Health
Center for Quality Health Care
Services & Consumer Protection
3600 W. Broad St., Suite 216
Richmond, VA 23230
Work: (804)367-2102
Fax: (804)367-2149
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Medicaid Fraud Unit Control
Randall Clouse
Director, MFCU
Medicaid Fraud Control Unit of Virginia
Office of The Attorney General
900 E Main Street
Suite 600
Richmond, VA 23219-3524
Work: (804)786-3510
Fax: (804)225-3064
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Board of Examiners for Nursing Home Administrator
Sandra Reen
Dept of Health Professions
Nursing Home Administrators
6606 West Broad Street
4th Floor
Richmond, VA 23230-1717
Work: (804)662-7457
Fax: (804)662-7246
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Medicaid Agency
Patrick Finnerty
Director
VA Office of Family Health Services
Dept of Medical Assistance Svc
600 East Broad Street
Suite 1300
Richmond, VA 23219
Work: (804)786-8099
Fax: (804)371-4981
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Quality Improvement Organization
Amy Pierce
Ombudsman
LOA-Area Agency on Aging
Long Term Care Ombudsman Prog.
P.O. Box 14205
Roanoke, VA 24038-4205
Work: (540)345-0451
Fax: (540)206-0002
website:http://www.loaa.org
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Joy Hogan Rozman
Chief Executive Officer
Virginia Health Quality Center
P.O. Box K70
1604 Santa Rosa Rd Ste 200
Richmond, VA 23288-0070
Work: (804)289-5320
Fax: (804)289-5324
website:http://www/vhqc.org
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Protection and Advocacy System
Susan Ferguson
Executive Director
Dept for Rights of Virginians w/Disabilities
Ninth Street Office Building
202 North 9th Street, 9th Floor
Richmond, VA 23219
Work: (804)225-2042
Fax: (804)225-3221
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Adult Protective Service Agency
Terry Smith
Adult Protective Services
Adult Services Program
Division of Family Services
730 E. Broad Street
2nd Floor
Richmond, VA 23219-1849
Work: (804)692-1206
Fax: (804)692-2215
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Citizen Advocacy Group
Judith Allison
Board President
Citizens Committee to Protect the Elderly
407 Oakmears Crescent
Virginia Beach, VA 23462
Work: (757)518-8500
Fax: (757)518-8501
website:http://www.citizenscommittee.org
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Dale Belrose
R.N.
TLC for Long Term Care
P.O. Box 523323
Springfield, VA 22152
Work: (703)338-7333
Fax: (866)487-8470
website:http://www.tlc4ltc.org
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Joani Latimer
Virginia Friends & Relatives of NH Residents
1426 Claremount Avenue
Richmond, VA 23227
Work: (804)644-2804
Fax: (804)644-5640
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Anne Scott See
Friends & Relatives of Nursing Home Residents
P.O. Box 551
Harrisonburg, VA 22803
Work: (540)896-2741
Fax: (540)433-2202
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Local and Regional Ombudsmen
Jan Bellard
Ombudsman
Southern AAA, Inc.
Long Term Care Ombudsman Prog.
433 Commonwealth Boulevard
Martinsville, VA 24112-4228
Work: (276)632-6442
Fax: (276)632-6252
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Mary Helen Brainard
Ombudsman
Valley Program for Aging Services
Long Term Care Ombudsman Prog.
325 Pine Avenue
P.O. Box 817
Waynesboro, VA 22980-0603
Work: (540)949-7141
Fax: (540)949-7143
Area Served: Rockingham, Rockbridge, Augusta, Highland, Bath
counties/ Buena Vista, Lexington, Staunton, Waynesboro,
Harrisonburg (cities)
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Janet Brennend
Ombudsman
New River Valley Area Agency on Aging
Regional Ombudsman
141 E. Main Street
Suite 500
Pulaski, VA 24301
Work: (540)980-7720
Fax: (540)980-7724
Area Served: Giles, Floyd, Pulaski, Montgomery City of Radford
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Cardova Clifton
Ombudsman
Appalachian Agency for Senior Citizens, Inc.
LTC Ombudsman Program
P.O. Box 765
Cedar Bluff, VA 24609-0765
Work: (276)964-4915
Fax: (276)963-0130
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Debbie Collier
Ombudsman
Mountain Empire for Senior Citizens, Inc
Long Term Care Ombudsman Prog.
P.O. Box 888
Big Stone Gap, VA 24219-0888
Work: (540)523-4202
Fax: (540)523-4208
website:http://meoc.org
Area Served: Lee, Wise Scott counties/Norton city
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Fletcher Cooke
Director of Legal Services/ Public Policy
Crater District AAA
Long Term Care Ombudsman Prog.
23 Seyler Drive
Petersburg, VA 23805
Work: (804)732-7020
Fax: (804)732-7232
Area Served: Counties: Dinwiddie, Sussex, Greensville, Surry &
Prince George. Cities: Petersburg, Hopewell, Emporia & Colonial
Heights
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Ellie Cross
Ombudsman
Shenandoah Area Agency On Aging, Inc.
Long Term Care Ombudsman Prog.
207 Mosby Lane
Front Royal, VA 22630-2611
Work: (540)635-7141
Fax: (540)636-7810
Area Served: Page, Shenandoah, Warren, Clarke, Frederick
counties/ Winchester (city)
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Maxine Dellinger
Ombudsman
District 3 - Governmental Cooperative
Long Term Care Ombudsman Prog.
4453 Lee Highway
Marion, VA 24354-4270
Work: (276)783-8157
Fax: (276)783-3003
Area Served: Bland, Bristol City, Carroll, Galax City, Grayson,
Smyth, Washington, Wythe counties
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Maria Dennis
Ombudsman
Central Virginia Area Agency on Aging, Inc.
Long Term Care Ombudsman Prog.
3024 Forest Hills Circle
Lynchburg, VA 24501
Work: (434)385-9070
Fax: (434)385-9209
Area Served: Bedford, Amherst, Campbell & Appomattox. Cities:
Bedford & Lynchburg
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Patricia Downing
Ombudsman
Eastern Shore Area Agency on Aging
Long Term Care Ombudsman Prog.
P.O. Box 415
36282 Lankford Highway, Ste. 13D
Belle Haven, VA 23306
Work: (757)442-9642
Fax: (757)442-9303
Area Served: Accomack, Northampton counties
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Carolyn Ford
Ombudsman
Hampton Roads LTC Ombudsman Program
Senior Services of SE VA
6350 Center Drive
Suite 101, Bldg. #5
Norfolk, VA 23502-4121
Work: (800)766-8059
Fax: (757)461-1068
website:http://www.ssseva.org
Area Served: Southampton, Isle of Wight, James City, York
counties/ Franklin, Chesapeake, VA Beach, Norfolk, Williamsburg,
Newport News, Hampton, Poquoson (cities)
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Linda Gage
Ombudsman
Lake Country AAA
Long Term Care Ombudsman Prog.
1105 West Danville Street
South Hill, VA 23970-3501
Work: (434)447-7661
Fax: (434)447-8760
website:http://lcaaa.org
Area Served: Halifax, Mecklenburg, Brunswick counties/South
Boston city
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Valerie Hopson-Bell
Ombudsman
Rappahannock AAA
Long-Term Care Ombudsman Program
171 Warrenton Road
Fredericksburg, VA 22405
Work: (540)371-3375
Fax: (540)371-3384
Area Served: Caroline, King George, Spotsylvania, Stafford
counties/Fredericksburg city
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Debbie Kopacki
Ombudsman
Senior Connections/The Capital Area Agency on
Long Term Care Ombudsman Prog.
24 East Cary Street
Richmond, VA 23219-3796
Work: (804)343-3000
Fax: (804)649-2258
website:http://seniorconnections-va.org
Area Served: Charles City, Chesterfield, Goochland, Hanover,
Henrico & Powhatan. City: Richmond
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Pam McAdams
Ombudsman
LOA-Area Agency on Aging
Long Term Care Ombudsman Prog.
P.O. Box 14205
Roanoke, VA 24038-4205
Work: (540)345-0451
Fax: (540)206-0002
website:http://www.loaa.org
Area Served: Roanoke.Draig, Botetourt, & Allegany . Cities:
Salem, Roanoke, Clifton Forge & Covington
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Rita Schumacher
Director
Northern Virginia LTC Ombudsman Program
Long Term Care Ombudsman Prog.
12011 Government Center Pkwy
Suite 708
Fairfax, VA 22035-1104
Work: (703)324-5861
Fax: (703)324-3575
website:http://www.co.fairfax.va.us/service/aaa/Ht
ml/Ombud_main.htm
Area Served: Arlington, Fairfax, Loudoun, Prince William
counties/ Alexandria, Fairfax, Falls Church, Manassas, Manassas
Park (cities)
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Mary Simpson
Ombudsman
706 Campbell Avenue, SW
P.O. Box 14205
Roanoke, VA 24038-4205
Work: (540)345-0451
Fax: (540)981-1487
Area Served: Roanoke, Craig, Botetourt, Alllegany, Giles, Floyd,
Pulaski, Montgomery counties/ Salem, Roanoake, Clifton Forge,
Covington, Radford (cities)
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Jennifer Stewart
Ombudsman
Rappahannock/Rapidan Community Svc.
Long Term Care Ombudsman Prog.
15361 Bradford Road
P.O. Box 1568
Culpeper, VA 22701
Work: (540)825-3100
Fax: (540)825-0392
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Christine Stoneman
Ombudsman
Southern AAA, Inc.
Long Term Care Ombudsman Prog.
433 Commonwealth Boulevard
Martinsville, VA 24112-4228
Work: (540)632-6442
Fax: (540)632-6252
website:http://www.southernaaa.org
Area Served: Patrick, Henry, Franklin, Pittsylvania counties/
Marinsville, Danville (cities)
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William Tyree
Jefferson Area Board For Aging
Long Term Care Ombudsman Prog.
674 Hillsdale Drive
Suite 9
Charlottesville, VA 22901
Work: (434)817-5222
Fax: (434)817-5230
website:http://www.jabacares.org
Area Served: Nelson, Albemarle, Louisa, Fluvanna, & Greene.
City: Charlottesville
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Lisa Walker
Ombudsman
Bay Aging
P. O. Box 610
Urbanna, VA 23175
Work: (804)758-2386
Fax: (804)758-5773
website:http://www.bayaging.org
Area Served: Westmoreland, Northumberland, Richmond, Lancaster,
Essex, Middlesex, Mathews, King & Queen, King William,
Gloucester, James City & York. Cities: Williamsburg, Newport
News, Hampton & Poquoson
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Kay Young
Ombudsman
Piedmont Senior Resources AAA
Long Term Care Ombudsman Prog.
PO Box 398
Burkeville, VA 23922-0398
Work: (434)767-5588
Fax: (434)767-2529
Area Served: Amelia, Buckingham Charlotte, Cumberland,
Lunenburg, Nottoway, Prince Edward counties |
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