Nursing home abuse involving Washington nursing homes should be
reported. Below are the names of state officials to whom you may
report nursing home abuse or neglect.
State Long Term Care Ombudsman
Kary Hyre
State LTC Ombudsman
Multi-Service Center
1200 South 336th Street
P.O. Box 23699
Federal Way, WA 98093
Work: (800)422-1384
Fax: (253)815-8173
website:http://www.ltcop.org/index.htm
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Office on Aging
Kathy Leitch
Assistant Secretary
Aging and Adult Services Admin - X
Dept. of Social & Health Admin
P.O. Box 45050
1111 Washington St., S.E.
Olympia, WA 98504-5050
Work: (360)902-7797
Fax: (360)902-7848
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Licensure and Certifications
Patricia Lashway
Director
Residential Care Services
Washington Dept. of Social & Health Services
P.O. Box 45600
Olympia, WA 98504-5600
Work: (360)725-2400
Fax: (360)438-7903
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Medicaid Fraud Unit Control
David Waterbury
Director, MFCU
Medicaid Fraud Control Unit of Washington
Office of The Attorney General
1019 Pacific Avenue
3rd Floor
Tacoma, WA 98402
Work: (253)593-2154
Fax: (253)593-5135
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Board of Examiners for Nursing Home Administrator
Barbara Hayes
Board of Nursing Home Administrs.
1300 SE Quince
P.O. Box 47867
Olympia, WA 98504-7867
Work: (360)236-4920
Fax: (360)664-9077
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Medicaid Agency
Douglas Porter
Assistant Secretary
WA Dept of Social and Health Services
Medical Assistance Admin.
PO Box 45080
Olympia, WA 98504-5080
Work: (360)902-7807
Fax: (360)902-7855
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Bedelt Wilson
Acting Assistant Secretary
WA Dept of Social and Health Services
Medical Assistance Admin.
PO Box 45080
Olympia, WA 98504-5080
Work: (360)902-7807
Fax: (360)902-7855
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Quality Improvement Organization
Jonathan Sugarman, MD
President/CEO
Peer Review Organization: Pro-West of Seattle
10700 Meridian Ave., North
Suite 100
Seattle, WA 98133-9075
Work: (206)364-9700
Fax: (206)368-2419
website:www.pro-west.org
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Protection and Advocacy System
Mark Stroh
Executive Director
Washington P&A System
180 West Dayton
Suite 102
Edmonds, WA 98020
Work: (425)776-1199
Fax: (425)776-0601
website:http://www.halcyon.com/wpas/
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Adult Protective Service Agency
Lori Melchiori
APS Program Manager
Aging and Adult Services Administration
Dept of Social & Health Svcs
P.O. Box 45600
Mail Stop 45600
Olympia, WA 98504-5600
Work: (360)725-2531
Fax: (360)438-8633
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Citizen Advocacy Group
Mary Gorale
President
Family Advocates for NH Improvement
10955 W. Villa Monte Drive
Mukilteo, WA 98275
Work: (888)647-3367
Fax: (888)647-3367
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Sharon McIntyre
Director
Resident Councils of Washington
220 E. Canyon View Road
Belfair, WA 98528
Work: (360)275-8000
Fax: (360)277-0144
website:http://www.residentcouncil.org
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Local and Regional Ombudsmen
Sue Estes
Regional Ombudsman
Olympic AAA
Long Term Care Ombudsman Prog.
11700 Rhody Drive
Port Haddock, WA 98339
Work: (360)385-2552
Fax: (360)379-4400
Area Served: Clallam, Jefferson counties
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Paul Tosch
Ombudsman
Lewis/Mason/Thurston AAA
LTC Ombudsman Program
3321 Cooks Hill Road
Centralia, WA 98531
Work: (360)943-6018
Fax: (360)736-1997
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Michelle Taylor
Interim Ombudsman
Fremont Public Association
Long Term Care Ombudsman Prog.
P.O. Box 31151
Seattle, WA 98103-1151
Work: (206)623-0816
Fax: (206)675-8093
Area Served: King County
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Sybil Sides
Ombudsman
Lower Columbia Comm. Action Council
Long Term Care Ombudsman Prog.
P.O. Box 2129
Longview, WA 98632-0172
Work: (360)425-3430
Fax: (360)425-6657
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Linda Petrie
Regional Ombudsman
Spokane Neighborhood Action Prog.
Long Term Care Ombudsman Prog.
East Central Community Center
500 S. Stone
Spokane, WA 99202
Work: (509)456-7133
Fax: (509)456-7159
Area Served: Ferry, Pend Orieille, Spokane, Stevens, Whitman
counties
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Joe Oertel
Ombudsman
Blue Mountain Action Council
Long Term Care Ombudsman Prog.
342 Catherine Street
Walla Walla, WA 99362-3057
Work: (509)529-4980
Fax: (509)529-4985
Area Served: Asotin, Benton, Columbia, Franklin, Garfield, Walla
Walla counties
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Erin Nelson
Ombudsman
Aging & Adult Care of Central WA
Long Term Care Ombudsman Prog.
50 Simon Street, SE
East Wenatchee, WA 98802
Work: (509)886-0700
Fax: (509)884-6943
Area Served: Adams, Chelan, Douglas, Grant, Lincoln and Okanogan
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Doug Lafferty
Regional Ombudsman
Northwest Regional Council
Long Term Care Ombudsman Prog.
600 Lakeway Drive
Bellingham, WA 98225
Work: (360)676-6687
Fax: (360)738-2451
website:http://www.nwrcwa.org/ltco.html
Area Served: Island, San Juan, Skagit, Whatcom counties
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Linda Kelly
Ombudsman
SW WA AAA
Long Term Care Ombudsman Prog.
7414 NE Hazel Dell Avenue
Vancouver, WA 98666
Work: (360)694-6577
Fax: (360)696-4905
Area Served: Clark, Klickitat & Skamania
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Stacy Kellogg
Regional Ombudsman
Yakima Valley Farm Workers Clinic
P.O. Box 831
Toppenish, WA 98948
Work: (509)453-0480
Fax: (509)248-3275
Area Served: Kittitas and Yakima counties
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Alice House
Regional Ombudsman
Coastal Community Action Council
Long Term Care Ombudsman Prog.
117 East Third
Aberdeen, WA 98520
Work: (360)532-4900
Fax: (360)533-0377
Area Served: Grays Harbor, Pacific counties
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Gayle Helseth-Kenison
Regional Ombudsman
Kitsap County AAA
Long Term Care Ombudsman Prog.
614 Division
Mail Stop 5
Port Orchard, WA 98366
Work: (360)337-5714
Fax: (360)337-5746
Area Served: Kitsap county
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Karen Hausrath
Regional Ombudsman
Pierce CO Human Svcs/Aging & LTC
Long Term Care Ombudsman Prog.
3580 Pacific Avenue
Tacoma, WA 98418
Work: (253)798-3789
Fax: (253)798-3812
Area Served: Pierce county
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Michal Glauner
Regional Ombudsman
Snohomish County Division on Aging
LTC Ombudsman Program
2722 Colby
Suite 104
Everett, WA 98201
Work: (425)388-7393
Fax: (425)388-7304
Area Served: Snohomish
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