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Wisconsin nursing home abuse assistance

Nursing home abuse involving Wisconsin nursing homes should be reported.  Below are the names of state officials to whom you may report nursing home abuse or neglect.

State Long Term Care Ombudsman
George Potaracke
State LTC Ombudsman
Wisconsin Board on Aging & Long Term Care
1402 Pankratz Street
Suite 111
Madison, WI 53704-4001
Work: (608)246-7014
Fax: (608)246-7001

Office on Aging
Donna McDowell
Bureau of Aging and LTC Resources
Dept. of Health & Family Services
PO Box 7851
One West Wilson Street
Madison, WI 53707-7851
Work: (608)266-2536
Fax: (608)267-3203
Licensure and Certifications
Susan Schroeder
Wisconsin Dept. of Health and Family Services
Bureau of Quality Assurance
P.O. Box 2969
Madison, WI 53701-2969
Work: (608)267-7185
Fax: (608)267-0352
Medicaid Fraud Unit Control
Amy Smith
Director, MFCU
Medicaid Fraud Control Unit of Wisconsin
Office of The Attorney General
123 West Washington Avenue
PO Box 7857
Madison, WI 53707-7857
Work: (608)264-6360
Fax: (608)265-2223
Board of Examiners for Nursing Home Administrator
Cletus Hansen
Bureau of Business & Design Prof.
PO Box 8935
Madison, WI 53708-8935
Work: (608)266-5439
Fax: (608)267-3816
Medicaid Agency
Peggy Handrich
WI Dept of Health & Family Services
Division of Health Care Finan.
One West Wilson Street, PO Box 309
Room 350
Madison, WI 53701-0309
Work: (608)266-8922
Fax: (608)266-1096
Quality Improvement Organization
Greg Simmons
Chief Executive Officer
MetaStar, Inc.
2909 Landmark Place
Madison, WI 53713
Work: (608)274-1940
Fax: (608)274-5008

Protection and Advocacy System
Lynn Breedlove
Executive Director
Wisconsin Coalition For Advocacy
16 North Carroll Street
Suite 400
Madison, WI 53703
Work: (608)267-0214
Fax: (608)267-0368
Adult Protective Service Agency
Jane Raymond
Advocacy and Protection Systems Developer
WI Bureau of Aging & LTC Resources
Dept of Health & Family Svcs.
1 West Wilson St., Rm. 450
P.O. Box 7851
Madison, WI 53702
Work: (608)266-2568
Fax: (608)267-3203
Local and Regional Ombudsmen
Julie Button
Board on Aging and LTC/Northeastern Region
Long Term Care Ombudsman Prog.
812 S. Fisk Street
Suite 107 & 110
Green Bay, WI 54304
Work: (920)492-5952
Fax: (920)492-5951
Area Served: Brown, Calumet, Door, Kewaunee, Manitowoc counties
Christy Daley
Board on Aging & LTC/Northcentral Region
Long Term Care Ombudsman Prog.
PO Box 207
Phillips, WI 54555-0207
Work: (715)339-6477
Fax: (715)365-2538
Area Served: Florence, Forest, Iron, Langlade, Lincoln, Menominee, Oneida, Price, Taylor, Vilas, half of
Christy Daley
Board on Aging & LTC/Central Region
Long Term Care Ombudsman Prog.
5424 US Hwy 10, East
Suite F
Stevens Point, WI 54481-8560
Work: (800)815-0015
Fax: (715)345-5218
Area Served: Adams, Clark, Jackson, Juneau, LaCrosse, Marathon, Monroe, Portage, and Wood
Vicky Elliott
Board on Aging & LTC/Southwestern Region
Long Term Care Ombudsman Prog.
1402 Pankratz Street
Suite 111
Madison, WI 53704
Work: (608)246-7015
Fax: (608)264-7002
Area Served: Columbia, Dodge, Green, Jefferson, Rock and Sauk counties
Marti Sanville
Board on Aging & LTC/Northwestern Region
Long Term Care Ombudsman Prog.
4330 Golf Terrace
Eau Claire, WI 54701
Work: (715)836-3627
Fax: (715)831-3222
Area Served: Buffalo, Chippewa, Dunn, Eau Claire, Pepin, Pierce, St. Croix, Treampleau counties
Paul Sokolowskii
Board on Aging & LTC/Southeastern Region
Long Term Care Ombudsman Prog.
816 North 6th Street
Room 520
Milwaukee, WI 53203
Work: (414)227-4080
Fax: (414)227-4003